Frequently asked questions
You can put all your consumptions (drinks, massages, etc.) on the room number. The bill can be paid until 09.00 pm or from 08.00 am at the reception.
Time: from 07.30 am to 10.00 am in the restaurant – ground floor
We are glad if you like our breakfast buffet, but please do not take away food except for your breakfast. If you want to have a lunch package (€ 6,00) we can prepare it for you.
We spoil you with our delicious coffee and homemade pastries.
Austrian terms and contract conditions apply. If you arrive later, or departure is earlier than reserved, we take the halfboard-price in account.
Please note that the rooms are available from 02.00 pm and have to be vacated until 11.00 am.
If you arrive later than 07.00 pm, we beg you to inform us, so that we can reserve you the room.
In case of an withdrawal of the contract we keep the prepayment.
Our chef de cuisine and the headwaiter are very willing to satisfy your comforts.
Time: 06.30 pm – 08.30 in the restaurant – ground floor
Doctors and pharmacy
Dr. Wilscher: 0043 4240/410 – in front of the bakery “Weissensteiner”
Dr. Waidmann: 0043 4240/8180 – in front of the thermal spa “Römerbad”
Dr. Krakolinig, Zahnarzt: 0043 4240/8820 – before the bank “Raiffeisenbank” at the right side
Doctor’s emergency base: 141
Pharmacy: 0043 4240/8206 – before the thermal spa “Römerbad”
are allowed. We charge between € 10,00 and € 15,00 depending on the size of the dog per day (without food). We beg you to walk your dog on a lead and not to take it in our wellness area or restaurant area.
E-Bike and E-Mountain bike
We have 1 E-Bike and 2 E-Mountain bikes for rental in our hotel. For information and reservation please ask directly at the reception.
Electronic apparatuses and power
Apart from hair dryer and shaver you are not allowed to use electronic apparatuses. Our normal voltage is 200 V alternating current.
Holding area for children and teens
you find the room on the first floor – room number 106
As we close the main door overnight we please you to take your key with you in the evening. The reception is open until 09.00 pm only.
Is the local tax included?
No. The tax is an extra payment which goes to the tourism office as a locally contribution.
We have two Mountain bikes for free rental in our hotel.
Nearest lift station - Maibrunnbahn
4-chair lift directly behind our hotel, about 3 minutes by foot.
We offer it depending on the quantity from € 5,00.
As payment of your bill we accept cash, debit card, Mastercard and Visa.
We bring your letters and postcards to the post office. If you need stamps we manage that for you.
Prospects in our "Nature-Active-Lounge"
There you’ll find all information and prospects from our region and activities. Additional we offer you a list of Apps for downloading.
There are 2 thermal spas in Bad Kleinkirchheim:
The thermal spa “St. Kathrein” is situated opposite our hotel
The thermal spa “Römerbad” is in the upper center of Bad Kleinkirchheim, about 1,5 km away from our hotel
When does the summer season start?
The summer season starts between the end of April and the beginning of May.
When does the winter season start?
The winter season starts between the beginning and middle of December.
In all areas of our hotel there is free W-LAN. The Log-In you get directly at the reception.
Taste the special wines and liquors of Austria! Our service team is advising you. We keep and refrigerate you the bottle also for the next day.